Frequently asked questions
- How many plants do I need for my hedge?
- When is the best time to plant?
- Are bare root or container grown plants better?
- How fast does box grow?
- Where do you deliver to?
- What payment methods do you accept?
- When can I expect delivery?
- What happens if there is a problem?
- Is the nursery open to the public?
- Do the plant height measurements include the pot?
- What is included in the free delivery service?
- Are you still sending out plants during the coronavirus epidemic?
1. How many plants do I need for my hedge?
For most box garden hedges, multiply the length of the hedge in metres by 5 to calculate the number of plants required. This corresponds to a spacing of 20cm (8 inches), and is suitable for are root and container grown plants up to 40cm tall when planted.
If it is to be a low hedge, say less than about 30 or 40cm high, then length in metres times 6 (16cm/6.5 inches spacing) may be preferred, especially when planting trees less than about 20cm tall.
The root balled hedging plants are usually 30-50cm wide when supplied. So for tall hedges, over about 50cm high, length in metres x 3 (33cm, 13 inch spacing), is generally enough.Back to top
2. When is the best time to plant?
Any time of year is a good time to plant box. The main consideration is probably ease of preparing the ground. Bare-root plants will require much more watering if planted in spring or summer, and normally speaking it is best to plant container grown plants at any time and bare-root trees between October and April.Back to top
3. Are bare-root or container-grown plants better?
Either bare-root or container-grown plants will succeed at any time of year. The main difference is that bare-root trees are cheaper to post, take longer to establish, and need much more watering if planted in summer.
Normally speaking, we supply container-grown plants all the year round and bare-root plants from around mid-October to early April. If you would like bare root plants in Summer, then we can supply them.Back to top
4. How fast does box grow?
Once the plant is established, buxus sempervirens will grow about 6-9 inches a year under reasonable growing conditions. In deep shade, very poor soil and very exposed sites, the growth rate is lower.
Most of the named varieties of buxus sempervirens, and the other species of buxus grow rather more slowly than buxus sempervirens.Back to top
5. Where do you deliver to?
We will deliver to anywhere in Europe. If you would like plants sent anywhere else, please enquire about your local import regulations.Back to top
6. What payment methods do you accept?
We accept bank transfers (please email or telephone 01502 578598 for our bank details), credit cards, cheques, postal orders, cash or paypal payments (to firstname.lastname@example.org).Back to top
7. When can I expect delivery?
Usually within 1 to 5 working daysfor of payment. We offer same day and timed delivery at extra cost. If you would like us to 'aim' for delivery on a particular date (eg by sending your plants on an overnight service the day before), please let us know.
Orders are generally despatched within 2 or 3 working days of payment. In the UK they are usually sent by next working day courier or pallet contractor, or by first class post. To Europe it is a 2-5 day courier or pallet network service or airmail, depending on the size and weight of the plants.
Occasionally despatch and will take longer than this, usually because the plants are not in stock. If you need a confirmed estimated delivery date, please email or telephone 01502 578598.
Please see the delivery page for further details.Back to top
8. What happens if there is a problem?
If there are any problems, please email or telephone 01502 578598.
You can return your plants, in the condition in which you received them, and claim a refund if you so wish.
9. Is the nursery open to the public?
Yes, but there are no set opening hours. We are usually, but not always, here. Please email or telephone 01502 578598 to let us know when you are planning to come.
10. Do the plant height measurements include the pot?
No, all height measurements are from soil level with the plant planted in the ground, to the top of the plant.
11. What is included in the free delivery service?
The free delivery service is a next working day service to anywhere in the UK. Timed and Saturday UK deliveries, and deliveries to parts of the rest of Europe, can be selected in the check out. Please email or telephone 01502 578598 to enquire about other delivery arrangements.Back to top
12. Are you still sending out plants during the coronavirus epidemic?
Yes, we are operating as normal for mail order deliveries.
We are essentially a family operated business with part-time help, and the work is predominantly outside in large open spaces. So the risk of tranmission of infection at work is relativley low.
Orders are sent out by pallet, courier and royal mail. All of these delivery organizations are maintaining service levels using special procedures to minimize the risk of infection.
For the time being, we would ask people to not ask to visit the nursery to look at the plants or collect orders.